Many people live under the cloud of addiction, abuse and despair. Under that cloud, there is no hope and not much truth either. One day, some of them come to a moment when they realize that they only need one truth: "I'm not finished yet."
Carol Cunliffe will talk about how facing that one truth led her to look for more of the truth beyond the cloud. She discovered that the more truth she found, the more hope she had for building relationships, setting goals, and making a difference.
Carol Cunliffe, the owner of CC Virtual Assistance, is a professional virtual assistant serving businesses of the Greater Toronto Area.
Carol attended East York Collegiate Institute in Toronto, completing a four year Business Administrative & Accounting Program. On completion of the program she started her career with "The Fidelity Trust Company" in the Accounting Department. When Fidelity Trust was taken over by another company, Carol moved to "The Permanent" in the customer service field. Shortly, thereafter, the company decentralized into various branches across Toronto where Carol utilized her knowledge and experience to obtain a position as a Mortgage Administrator, dealing with customers and lawyers on a one-on-one basis where she developed strong business and communication skills.
Carol worked for two General Motors Car Dealerships and a Collision repair facility as an Administrative Assistant where she gained extensive knowledge in all of the departments in the Industry. Through General Motors, Carol completed a variety of Customer Service, Customer Retention and Administrative courses for which she obtained certificates. Among her other valuable assets, the “Circle of Excellence” award of the General Motors was awarded to her in 1990 for the best overall Customer Service. During her time at Alex Irvine Motors, Carol also gained the respect and recognition for “going the extra mile” to which she was assigned the additional titles of “Trouble Shooter” and “Dealer Communication Representative”.
Carol brings with her a vast amount of knowledge and experience and as well as being customer and goal oriented, she prides herself in developing solid, long term, customer relationships that last a lifetime.
Carol is also a proud member of CVAC, The Canadian Virtual Assistant Connection.